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???? Not sure how to begin shopping at OCTA's new on-line bookstore? Worried about using your credit card online? Fear not. The experience is very similar to real-world shopping--but even easier and more convenient. Plus, you won't have to worry about long register lines or wet cleanups on Aisle 9. This section provides help for our bookstore. If you need more basic help on internet interaction itself scroll down to the Internet Primer . Keep checking this page for it will change in response to your questions, especially during this first year. Shopping Cart (for smarties who just aren't quite sure how it all works) Just like a physical store, we provide you with a shopping cart. Once you've discovered an item you want, simply click the text link marked [Add to Cart]. You will be taken to the shopping cart, where you can order whatever quantity you like, or choose product options, such as color and size. From there the best way to shop is to use the browser's back button. It will always take you back to where you left off.   If you want more than one  of an item change the quantity in the box to the left of the item. Recalculation of quantity changes is automatic but you may wish to verify them by clicking  recalculate. To delete an item completely, reduce the quantity to 0 and click recalculate. Complete your order while in the cart or, while in the store, click on any [View Cart] you can see. They are all the same; they just take you to the shopping cart without ordering anything. In many places, where there are several volumes of the same item, there may be only one [View Cart] for the entire group. On the Shopping Cart Page, ready to check out. Select Payment Type, then click Finalize Order, which will send you to the Shipping Page. On the Shipping Page,  Read the shipping information at the top of the page, fill in the address form, and then your credit card information. Scroll down below the credit card information and select SEND to submit your order. This is the real committment to buy. You will see that you may also CANCEL at this point. In general you should always scroll to the bottom of the page to make sure you see everything on the page. Assuming you SEND the order, you will immediately get an online thank you, and shortly later an e-mail receipt. If you are paying by paper check, figure your shipping and discount and send a printout of the e-mail receipt as an order form with your check. Our office also immediately gets an e-mail notifying us of the order. We then access the secure, encrypted payment information using a unique user name and password combination. Your credit card info is then erased from the system. Security Most importantly, shopping at the OCTA Bookstore is safe. Our secure-server software encrypts your credit card number so that no one else can read it, but if you are still hesitant there are: Other Ways to Order---We hope you are comfortable with providing your credit card number over the Secure Sockets Layer, but if not you can always still use the shopping cart system and: Use the I will send check payment option to tell us you will send a paper check with a printout of  your e-mail receipt. You will figure your own shipping and discount. We will ship your order when we get your check. Complete order by calling 1-888-811-6282. And you can simply use this number and make your complete order on the phone. You can make payment arrangements and discuss shipping costs here with our office manager, Kathy Conway. Use the printable order form to pick books and send it to us with your check. Don't forget to figure your shipping costs and discount. Shipping Costs---Our shipping costs are too complex to provide a positive cost on-line For now please trust Kathy to treat you right or call the 888 number on your e-mail receipt to confirm shipping costs. Your on-line receipt and e-mail receipt state that shipping and discounts will be figured at office and reflected on receipt shipped with order. Items not shipped with a particular order will not be charged to your credit card until they are actually shipped.Discounts for member book orders will be also be reflected on your final receipt. Thanks for your understanding. Testing Platforms -- These pages have been built for an 800 x 600 screen resolution on a 15" monitor. and work well with AOL, IE 4+, Netscape Navigator 4+. These seem to be the most common browsers. The operating system is Windows 98. Frequently Answered Questions (FAQ) Q: Where do the links take me? A:  Help (this page) - Top (top of each page) Contact Us (Octa Addresses at bottom of each page) - Storefront (Top of opening page) Catalog (Catalog section of Storefront)  - E-Mail (opens new message, addressed to OCTA) FAQ (Frequently Answered Questions) or OCTA (Octa Website) Q: Why do we use TAB to enter address information, rather than ENTER? A: All forms do it this way. Tab keeps you in the form and on the, but Enter sends the form to the next step. Q: I notice my address is pre-inserted if this is my second or later order. Why? A: This is a "cookie" placed on your computer by the program. It makes it easier for you to order the next time you want to. You will notice that your Credit Card information is not pre-inserted. this should assure that it has been erased. If you object to "cookies" you can set your browser to disable them or prompt you for acceptance. Still have questions?? e-mail for sales, and OCTA Info. For technical questions and comments about the store website itself e-mail . I don't know what else to tell you right now, but I 'm sure more questions will come up. Send them in and I will try to answer them here. technical advisor for OCTA's On-Line Bookstore   Internet Primer Working with the Internet is easy and fun, once you get used to it. If you are reading this you must have already clicked on some sort of or hypertext, which called attention to itself in some way. It is called hypertext, because it is out of the ordinary. It has a link built into it that can take you other places, just like a hyper-active child that never wants to stay in one place. The most common form of indicating a link is blue, underlined text, but each website designer can use his own scheme, and some of them are quite fancy, with changing colors, movement, etc. At this time I use the blue, underlined, text for only that one purpose. You may also notice that after you have used a link to visit a place, the link  changes color. It is now a visited link, and the change is to let you know you have already been there. This again is at the discretion of each designer. A may have a border around it to let you know it is a link, and this border will change when the is used. This is not always used, but it may be. If the designer has not given you obvious clues, you can always find the links by hovering your mouse over an item. The cursor will change to a hand and somewhere on the screen, usually in the lower left hand corner, text will show up telling you where you are about to go. As long as the hand is pointing at the link it is clickable. Try it here. All the following links will stay on this page, because I have used anchors, but they could take you anywhere in the world. Top of Page   Contact Us The black link, not underlined, indicates where you are. I am using Contact Us to mean the place where all the OCTA Adresses and phone numbers are. As you see there is another navigation bar down here to get you back to the catalog. Even with all these helps, often it is best to just use the scroll bars and the browser's back button. It will always take you back where you came from.

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Oregon - California Trails Association
  P.O. Box 1019 Independence, Mo 64051-0519
Phone: 816-252-2276 Fax: 816-836-0989
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